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“If the only sales are online sales then the malls become unsustainable and Main Streets wither and die. In the end, the prices may be better but the future is bleak.” – Ellis Henican
Best Buy has begun to acknowledge that its big-box business model, which dominated electronics retailing for much of the past two decades, is no longer working. With shoppers only going to stores to look and then searching online for better deals – the electronics chain said it would have to begin by closing 50 big-box stores this year and laying off 400 corporate and support workers.
E-mail ellis@henican.com
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Ellis, As you know I own an Internet business and we are in the Electronic Age along with millions of computer consumers. My needs are not like a Blue Chip company but I constantly have the need as students and housewives do for cables, mice, software,equipment, stands,ink into perpetuity. Although I was not a Best Buy customer I was astounded when I heard the news especially in an industry that I thought had no bounds. One observation I have is that Best Buy did dress up their stores and hired Princeton appearance sales help. I go to a mostly minority run computer store maybe five miles further down the road. I consider the prices there better and sales help that are easier to talk to.Not every one lives in a silk stocking district or may care about a store’s wallpaper.Central Point is cut the overhead.